Keepgo Reviews

Keepgo.com Return Policy

Keepgo.com offers a detailed Return and Refund Policy designed to ensure customer satisfaction. Key points include:

• Lifetime Money Back Guarantee: Customers may cancel their order and receive a refund at any time if they are not satisfied with the service.
• Cancellation Process: To request a refund, customers must contact Keepgo via email or chat, providing the reason for the request, order number, and product ID.
• Processing Fees: All refunds, except for cryptocurrency payments, are subject to a 10% processing fee due to payment system charges.
• Refund Timeline: Refunds are issued to the original payment method within 14 business days of receiving the cancellation request.
• SIM Cards: SIM cards do not need to be returned; they are retired upon cancellation.
• Unused Hotspots: Hotspots must be in an unused condition with original packaging for returns; customers are responsible for shipping fees.
• Non-refundable Items: Shipping fees for physical products and refill costs are non-refundable.

This policy aims to provide flexibility and assurance to customers regarding their purchases.

Here are the top 10 alternatives to Keepgo.com:

1. emnify: A global provider of IoT and M2M cellular connectivity.
2. Hologram: Offers a cellular platform for IoT with a single SIM card that can be used on every network.
3. Cradlepoint: Provides solutions designed to reduce reliance on expensive and relatively slow MPLS by enabling LTE and broadband connectivity.
4. Telnyx IoT: Offers flexible data coverage in 180+ countries and an API to manage and configure SIMs over the air.
5. HiveMQ: An MQTT broker that makes it easy to move data to and from connected devices in an efficient, fast, and reliable manner.
6. Eseye: A global provider of M2M and IoT cellular connectivity.
7. EMQX: A fully open-source, highly scalable, real-time distributed MQTT message broker for IoT applications.
8. 1oT: Provides a global cellular connectivity solution for IoT device makers.
9. Skyroam: Offers global WiFi hotspot & data plans in over 130+ countries.
10. XCom Global, Inc.: Provides wireless Internet access rental services for international travelers.

Each of these alternatives has its own unique features and benefits, so it's important to consider your specific needs and circumstances before making a decision. If you need more information, feel free to ask.

To open an account on Keepgo.com, follow these steps:

1. Visit the Keepgo website.
2. Click on the Sign Up button.
3. Fill in your email address and create a password.
4. After registration, you can access your account from any device or browser.
5. Use the account to refill and to check your balance, see transaction history.

If you have a Keepgo SIM/Hotspot, go to the Lines Management Platform > log in and find the “Activate a SIM card or a Hotspot” option at the left sidebar, then click on "I have a regular SIM card or Hotspot and want to activate it."

Please note that if you have a Keepgo physical SIM card, set up the SIM in your device then follow the steps here to activate your line. If you have a Keepgo SIM/Hotspot, please go to the Lines Management Platform > log in and find “Activate a SIM card or a Hotspot” option at the left sidebar, then click on "I have a regular SIM card or Hotspot and want to activate it."

Remember, Keepgo SIM or eSIM cannot be used with a locked phone. Please consider purchasing Keepgo Mobile WiFi Hotspot if your phone is carrier locked. If you are unsure if your phone is carrier locked or not, you may easily check this by following the steps below. How to Check Locked/Unlocked Status on ...

Hope this helps! If you need more information, feel free to ask.

Keepgo.com offers several payment methods for recharging the eSIM balance. Customers can use PayPal and all major credit cards, including Visa, Mastercard, Amex, and Discover. For customers who wish to refill via iDEAL or Bancontact, it is necessary to set the currency in the account to EURO. Additionally, payments can be made with cryptocurrency, but please note that each cryptocurrency has a minimum payment limit.

Keepgo offers eSIM and SIM cards for mobile data plans with the best coverage. These plans are prepaid internet bundles where the data never expires and there are no monthly fees. The company provides premium quality access to over 300 cellular networks in more than 100 countries.

For pricing, Keepgo operates on a pay-as-you-go model, meaning there are no monthly payments. Users only pay for what they use. The company offers the best cell coverage in the USA, Canada, Europe, and over 100 other countries. Users can choose from one, two, or three of the largest nationwide networks in these countries.

The data purchased is valid for life. For instance, if a user buys 5 GB and uses 3 GB in a month, the remaining 2 GB can be used anytime, even years later. There are no contracts, extra fees, activation fees, overage fees, or taxes on the bill.

Keepgo also prioritizes privacy. They do not require ID documents or any personal information beyond an email. Their data plans come with a Privacy IP address to prevent websites from tracking the user's real location. They also accept cryptocurrency payments for utmost confidentiality and anonymity.

Lastly, Keepgo offers instant connectivity with eSIM for eSIM-enabled devices. They also provide a Bill Protection feature to ensure users are never charged more than a certain amount. They offer high-speed hotspot tethering and allow users to switch between bundles anytime and transfer their gigabytes.

Please note that the refilled gigabytes are valid for life if refilled once a year (for any amount, even $3). Keepgo also offers a complete, ready-to-go, AI-powered eSIM platform for companies to sell eSIM to their customers. Customers get affordable, premium-quality access to 500+ cellular networks in 150+ countries.

This is the information available about Keepgo's prices and costs. For more specific pricing details, it is recommended to visit the official Keepgo website.

To contact Keepgo customer support, there are several methods available. For 24/7 support, send an email to support@keepgo.com or info@keepgo.com. There is also a chat widget available on the bottom right of the screen on their website. If you prefer to call, the contact number is +1 (832) 998-87-53. Please be ready to provide your line ID, which can be found in MyAccount. Another option is to fill out a contact form on their website. For business inquiries, the toll-free phone number is +1-800-355-1118.

To get a Keepgo eSIM, follow these steps:

1. Ensure that the device supports eSIM technology. A list of eSIM-compatible devices can be found on the Keepgo website.
2. Visit the Keepgo website and select the preferred mobile network.
3. Purchase a data pack to receive an eSIM code.
4. The eSIM can be installed by scanning the QR code found in the Line's managing panel in the account.
5. Set the Keepgo eSIM as the Primary Data Plan and enable Data Roaming.
6. Contact support@keepgo.com to have the unused data transferred to the new line.

Please note that the eSIM data plan duration begins the moment the balance is used. The data will remain valid forever if the balance is refilled at least once per year. Payment can be made via PayPal, major credit cards, or cryptocurrency.

Keepgo's service is suitable for both consumers who are looking for reliable and convenient connectivity while traveling and businesses that seek to provide eSIM connectivity to their customers.

Yes! Keepgo allows customers to activate their eSIM by using any browser or mobile device and logging into their account. You will then be prompted with instructions on how to enter the activation code provided by Keepgo's server when prompted during the activation process.

Keepgo offers both monthly plans and yearly plans for all major brands of phones including Apple(s AAPL), Samsung(s SSNLF), LG(s 066570), Xiaomi(s XI), Motorola, and Sony(s SNE).

Keepgo takes privacy very seriously and has implemented a zero personal data system to ensure that customer's data is protected at all times.

You will receive a tracking number for your order and can track the status of shipping through the provided link.

The customer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc., required by the customer's country for importing consumer goods.

Orders that have already been shipped out cannot be canceled. If you have to refuse delivery, please refer to Keepgo's Refund Policy.

SIM card orders for the U.S. can be sent to P.O. Boxes. For optimal delivery service, please include both your P.O. Box number and a physical street address for the shipping address. Orders sent to P.O. Boxes can only be sent via standard delivery.

Keepgo ships to a wide range of countries, for the complete list, please refer to Keepgo's website.

Keepgo.com has a detailed Return and Refund Policy. If a customer is not satisfied with the service, they may cancel the order and receive a refund at any time. To cancel an order and request a refund, customers need to contact Keepgo via email or chat with the reason for the request, the order number, and product ID. All refunds, except for crypto payments, are subject to a 10% fee due to credit card and other payment system charges. Refunds are issued to the same payment method used to make the purchase within 14 business days of receipt of the cancellation request. Crypto payments are not refundable in most cases. SIM cards are retired and do not need to be returned. Refunds are provided based on the remaining initial data balance. Shipping fees for physical product delivery are not refundable under any circumstances. To return a hotspot, the hotspot must be in an unused condition and include the original box and/or packaging with all tags. The customer will be responsible for shipping fees.

In terms of the Shipping Policy, Keepgo processes orders Monday-Friday and ships them within 48 hours after the purchase. Customers will receive the tracking number for their order and will be able to track the status of the shipping. Customers are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc., required by their country for importing consumer goods. Weather delays, mechanical delays, or other factors beyond Keepgo's control may impact delivery times. In the event of a delayed delivery time, shipping costs may be refundable, but a refund is not guaranteed. The orders that have been already shipped out cannot be canceled. If a customer has to refuse delivery, they should refer to the Refund Policy. For any questions about the order, delivery, estimated delivery times, customers should contact support@keepgo.com. Keepgo ships internationally with a few exceptions. They offer expedited and priority shipping to 100+ countries. Standard shipping methods may take around 14 days.

"Keepgo.com" is a global telecom company that specializes in providing data-only connectivity for the eSIM age. It offers eSIM and SIM cards for the best coverage at wholesale rates. The company provides mobile data plans with prepaid internet bundles that never expire and have no monthly fees. These plans work with any phone, tablet, laptop, router, or GPS device.

Keepgo also offers a Mobile WiFi Hotspot for locked devices or devices without a sim slot. The company allows users to switch to another operator in seconds, providing coverage on the same giant networks, but without being locked by them.

The company has served 1.5 million customers up to date in 100+ countries. It offers cellular data-only connectivity worldwide to consumers and Connectivity as a Service (CaaS) for business customers. Customers have premium quality access to 300+ cellular networks in 100+ countries.

Keepgo's features include Lifetime Data Validity, where users can buy data bundles that are valid forever and use them whenever they travel. They can also top up their data balance anytime online or via the Keepgo app. The company also offers Multiple Network Options, allowing users to switch between different mobile networks with the best coverage in their area. Users can also manually select their preferred network via the Keepgo app.

Keepgo provides Global Coverage, enabling users to use their Keepgo eSIM in over 120 countries and regions around the world. Users can also check the coverage map and the data rates for each destination on the Keepgo website. This makes it easy and convenient to travel with a Keepgo eSIM, avoiding roaming charges and the hassle of buying local SIM cards.

However, there are some limitations to Keepgo's services. The eSIM is Data-Only, meaning users cannot make or receive calls or text messages with their Keepgo eSIM. They can only use data services such as WhatsApp, Skype, or other apps. Also, Keepgo does not provide a phone number with the eSIM. Users can only use their existing phone number or a virtual number via apps. Lastly, Keepgo offers limited data packages. Users can only choose from three data bundles: 1GB, 3GB, or 10GB. They cannot customize their data plan according to their needs. Despite these limitations, Keepgo remains a popular choice for many users due to its flexibility and global coverage.

To get started with Keepgo, follow these steps:

1. Buy a data package starting at $3 per refill.
2. Get the eSIM QR or activation code.
3. Activate the eSIM profile on your device.

If you have a Keepgo SIM/Hotspot, go to the Keepgo website, log in and find the “Activate a SIM card or a Hotspot” option at the left sidebar, then click on "I have a regular SIM card or Hotspot and want to activate it." Provide the Line ID (the last 8 digits of the number printed on your SIM card).

To get a free phone number that can be used for regular phone calls/texting, download TextNow or its alternative apps. This number can also be used for WhatsApp, Viber, Facetime or any other platforms registration/verification.

If you are not satisfied with the service, Keepgo offers a Lifetime Money Back Guarantee for their products and services. If you are experiencing technical difficulties, get in touch with customer support before requesting a refund.

Please note that Keepgo SIM or eSIM cannot be used with a locked phone. If your phone is carrier locked, consider purchasing Keepgo Mobile WiFi Hotspot. If you are unsure if your phone is carrier locked or not, you may easily check this by following the steps provided on the Keepgo website.

Remember, it's important to test the products before your departure to ensure they are up and running correctly. You can do this by following the instructions provided on the Keepgo website.

Keepgo offers 4G/LTE speeds on supported networks around the world. Additionally, select eSIM bundles offer 5G speeds in specific locations. However, actual speeds can vary based on several factors such as your proximity to cell towers and the overall network infrastructure.

Be aware of unintentional data use to prevent high data usage. Some of the most common internet activities that may cause high data usage are automatic system, mobile app, and cloud updates; prolonged video streaming sessions; online interactive gaming; movie/torrent downloads; photo synchronization and in-browser video/audio auto streaming.

Finally, Keepgo offers a variety of devices that can be connected to your Keepgo WiFi hotspot. Check the Keepgo website for more information.

Hope this helps! Feel free to ask if you have more questions.